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Sterne, Jim

Overview

Works:	2 works in 2 publications in 1 languages

Titles

Customer service on the Internet : building relationships,increasing loyalty, and staying competitive by: Sterne, Jim (Language materials, printed)

Social media metrics : how to measure and optimize your marketing investment by: Sterne, Jim (Language materials, printed)

Subjects

Internet marketing. World Wide Web. Marketing research. Customer services - Communication systems. Internet( Computer network) Social media - Economic aspects. Internet marketing. 658.812 Online social networks - Economic aspects. 658.872

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