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Accelerating customer relationships : using CRM and relationship technologies

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47348] Title Information:	using CRM and relationship technologies
[NT 47261] Author:	SwiftRonald S.,
[NT 47351] Place of Publication:	Upper Saddle River, NJ
[NT 47263] Published:	Prentice Hall PTR;
[NT 47352] Year of Publication:	c2001
[NT 47264] Description:	xxi, 480 p.ill. : 25 cm.;
[NT 47266] Subject:	Customer relations. -
[NT 47265] Notes:	Includes bibliographical references (p. [432]-456) and index.
[NT 50961] ISBN:	0-13-088984-9bound

Accelerating customer relationships : using CRM and relationship technologies
Swift, Ronald S.

Accelerating customer relationships : using CRM and relationship technologies / Ronald S. Swift - Upper Saddle River, NJ : Prentice Hall PTR, c2001. - xxi, 480 p. ; ill. ; 25 cm..
Includes bibliographical references (p. [432]-456) and index..
ISBN 0-13-088984-9
Customer relations.

Accelerating customer relationships : using CRM and relationship technologies
LDR:00511pam 2200145 450 001 113174
009 00095086
010 1 $a 0-13-088984-9 $b bound $d NT＄1265
100 $a 20100306d2001 u z engy01 b
101 0 $a eng
200 0 $a Accelerating customer relationships $e using CRM and relationship technologies $f Ronald S. Swift
210 $a Upper Saddle River, NJ $d c2001 $c Prentice Hall PTR
215 1 $a xxi, 480 p. $c ill. $d 25 cm.
300 $a Includes bibliographical references (p. [432]-456) and index.
606 1 $a Customer relations. $3 2154
676 $a 658.812
700 1 $a Swift $b Ronald S. $3 109144
801 0 $b 嶺東科技大學圖書館

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