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Mastering customer value management : the art and science of creating competitive advantage

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	the art and science of creating competitive advantage
作者:	KordupleskiRay,
合作者:	SimpsonJanice,
出版地:	Randolph, N.J.
出版者:	Customer Value Management , Inc.;
出版年:	2003
面頁冊數:	xx, 347p.ill. : 23cm.;
標題:	Consumer satisfaction. -
附註:	Includes index.
ISBN:	1-893673-07-3pbk.

Mastering customer value management : the art and science of creating competitive advantage
Kordupleski, Ray

Mastering customer value management : the art and science of creating competitive advantage / Ray Kordupleski, Janice Simpson - Randolph, N.J. : Customer Value Management , Inc., 2003. - xx, 347p. ; ill. ; 23cm..
Includes index..
ISBN 1-893673-07-3
Consumer satisfaction.

Simpson, Janice

Mastering customer value management : the art and science of creating competitive advantage
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210 $a Randolph, N.J. $d 2003 $c Customer Value Management , Inc.
215 1 $a xx, 347p. $c ill. $d 23cm.
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700 1 $a Kordupleski $b Ray $3 127538
701 1 $a Simpson $b Janice $3 127539
801 0 $b 嶺東科技大學圖書館