嶺東科技大學 |

[NT 42591] Language: 簡体中文

[NT 5480] Login

[NT 59466] Create an account

[NT 5635] Back

[NT 59884] Switch To: [NT 5556] Labeled | [NT 5559] MARC Mode | [NT 33762] ISBD

Customer service training

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47261] Author:	KaminMaxine,
[NT 47351] Place of Publication:	Oxford
[NT 47263] Published:	Pergamon Flexible Learning;
[NT 47352] Year of Publication:	2006
[NT 47264] Description:	xv, 204p.ill. : 30cm.; 1 CD-ROM+
[NT 47298] Series:	Trainer's workshop series
[NT 47266] Subject:	Customer services. -
[NT 47266] Subject:	Employees - Training of. -
[NT 47265] Notes:	Includes bibliographical references (p.203-204) and index.
[NT 50961] ISBN:	0-7506-6363-4pbk.
[NT 50961] ISBN:	9780750663632pbk.

Customer service training
Kamin, Maxine

Customer service training / Maxine Kamin - Oxford : Pergamon Flexible Learning, 2006. - xv, 204p. ; ill. ; 30cm.. - (Trainer's workshop series).
Includes bibliographical references (p.203-204) and index..
ISBN 0-7506-6363-4ISBN 9780750663632
Customer services.Employees - Training of.

Customer service training
LDR:00523nam 2200169 450 001 180342
009 00169630
010 1 $a 0-7506-6363-4 $b pbk. $d NT＄1650.0
010 1 $a 9780750663632 $b pbk.
100 $a 20100306 2006 0chiy09 e
101 0 $a eng
200 0 $a Customer service training $f Maxine Kamin
210 $a Oxford $d 2006 $c Pergamon Flexible Learning
215 1 $a xv, 204p. $c ill. $d 30cm. $e 1 CD-ROM
225 $a Trainer's workshop series
300 $a Includes bibliographical references (p.203-204) and index.
606 1 $a Customer services. $3 2181
606 1 $a Employees - Training of. $3 2159
676 $a 658.812
700 1 $a Kamin $b Maxine $3 181246
801 0 $b 嶺東科技大學圖書館

[NT 59758] based on 0 [NT 59757] review(s)

[NT 42818] Items

2 [NT 46296] records • [NT 5501] Pages 1 •
1

[NT 5000115] Inventory Number

[NT 7898] Location Name

[NT 7947] Item Class

[NT 33989] Material type

[NT 43385] Call number

[NT 5501238] Usage Class

[NT 45600] Loan Status

[NT 48088] No. of reservations

[NT 52971] Opac note

[NT 46641] Attachments

249333

總館A區6F

一般流通

一般圖書

658.812 K15

一般使用(Normal)

[NT 41737] On shelf

0

C12735

總館流通櫃檯(隨書附件)

一般流通

CD-ROM

DR 658.812 K15 1

一般使用(Normal)

[NT 41737] On shelf

0

2 [NT 46296] records • [NT 5501] Pages 1 •
1

[NT 59725] Reviews

[NT 59886] Add a review [NT 59885] and share your thoughts with other readers

Export

[NT 5501410] pickup library

[NT 48336] Change password

[NT 5480] Login