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Human resources management in the hospitality industry

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47261] Author:	HayesDavid K.,
[NT 47354] Secondary Intellectual Responsibility:	NinemeierJack D.,
[NT 47351] Place of Publication:	Hoboken, NJ
[NT 47263] Published:	John Wiley & Sons;
[NT 47352] Year of Publication:	c2015
[NT 50960] Edition:	2nd ed.
[NT 47264] Description:	1 v.
[NT 47266] Subject:	Hospitality industry - Personnel management -
[NT 51458] Online resource:	http://catalogimages.wiley.com/images/db/jimages/9781118988503.jpg
[NT 51398] Summary:	"Today's hospitality professional must be an expert at managing many functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are always challenging tasks, but every manager must master them. Hospitality managers now need to be familiar with rising labor costs, increasing competition for quality staff, changing employees' attitudes, evolving guest expectations and a proliferation of new laws that impact human resources policies and activities"--Provided by publisher
[NT 50961] ISBN:	9781118988503hardback
[NT 50961] ISBN:	1118988507hardback

Human resources management in the hospitality industry
Hayes, David K.

Human resources management in the hospitality industry / David K. Hayes, Jack D. Ninemeier - 2nd ed.. - Hoboken, NJ : John Wiley & Sons, c2015. - 1 v..
Includes bibliographical references and index.
ISBN 9781118988503ISBN 1118988507
Hospitality industry -- Personnel management

Ninemeier, Jack D.

Human resources management in the hospitality industry
LDR:01295cam0 2200241 450 001 309844
005 20150821084558.0
009 2014048355
010 1 $a 9781118988503 $b hardback
010 1 $a 1118988507 $b hardback
020 $a us $b 2014048355
100 $a 20151112d2015 m y0engy01 b
101 0 $a eng
102 $a us
105 $a y a 001yy
200 1 $a Human resources management in the hospitality industry $f David K. Hayes, Jack D. Ninemeier
205 $a 2nd ed.
210 $a Hoboken, NJ $d c2015 $c John Wiley & Sons
215 1 $a 1 v.
320 $a Includes bibliographical references and index
330 $a "Today's hospitality professional must be an expert at managing many functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are always challenging tasks, but every manager must master them. Hospitality managers now need to be familiar with rising labor costs, increasing competition for quality staff, changing employees' attitudes, evolving guest expectations and a proliferation of new laws that impact human resources policies and activities"--Provided by publisher
606 $a Hospitality industry $x Personnel management $2 lc $3 370136
676 $a 338.4/7910683 $v 23
680 $a TX911.3.P4 $b H39 2015
700 1 $a Hayes $b David K. $3 113952
702 1 $a Ninemeier $b Jack D. $3 113953
856 4 $3 Cover image $u http://catalogimages.wiley.com/images/db/jimages/9781118988503.jpg

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