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Tourist customer service satisfaction : an encounter approach

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47348] Title Information:	an encounter approach
[NT 47261] Author:	NoeFrancis P., 1939-
[NT 47353] Alternative Intellectual Responsibility:	MagniniVincent P.,
[NT 47353] Alternative Intellectual Responsibility:	UysalMuzaffer,
[NT 47351] Place of Publication:	London
[NT 47263] Published:	Routledge;
[NT 47352] Year of Publication:	2015
[NT 47264] Description:	ix, 193 p.24 cm.;
[NT 47266] Subject:	Hospitality industry - Management -
[NT 47266] Subject:	Tourism - Management -
[NT 47265] Notes:	Originally published : 2010
[NT 50961] ISBN:	978-1-138-88071-9pbk.

Tourist customer service satisfaction : an encounter approach
Noe, Francis P.

Tourist customer service satisfaction : an encounter approach / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini - London : Routledge, 2015. - ix, 193 p. ; 24 cm..
Originally published : 2010.
Includes bibliographical references and index..
ISBN 978-1-138-88071-9
Hospitality industryTourism -- Management -- Management

Magnini, Vincent P.

Tourist customer service satisfaction : an encounter approach
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200 1 $a Tourist customer service satisfaction $e an encounter approach $f Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini
210 $a London $d 2015 $c Routledge
215 1 $a ix, 193 p. $d 24 cm.
300 $a Originally published : 2010
320 $a Includes bibliographical references and index.
606 # $a Hospitality industry $x Management $2 lc $3 271967
606 # $a Tourism $x Management $2 lc $3 268820
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701 0 $a Magnini $b Vincent P. $3 385449
701 0 $a Uysal $b Muzaffer $3 197327
801 0 $a tw $b 嶺東科技大學圖書館

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