Magnini, Vincent P.
[NT 60487] Overview
[NT 60478] Works: | 1 [NT 60520] works in 2 [NT 60521] publications in 1 [NT 60522] languages |
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[NT 60480] Titles
A hotel manager's handbook : 189 techniques for achieving exceptional guest satisfaction
[NT 59711] by:
Magnini, Vincent P.; Simon, Carol J. (1956-)
([NT 1579] Language materials, printed)
Tourist customer service satisfaction : an encounter approach
[NT 59711] by:
Noe, Francis P. (1939-); Uysal, Muzaffer; Magnini, Vincent P.
([NT 1579] Language materials, printed)
[NT 60479] Subjects