Magnini, Vincent P.

Overview

Works:	1 works in 2 publications in 1 languages

Titles

A hotel manager's handbook : 189 techniques for achieving exceptional guest satisfaction by: Magnini, Vincent P.; Simon, Carol J. (1956-) (Language materials, printed)

Tourist customer service satisfaction : an encounter approach by: Noe, Francis P. (1939-); Uysal, Muzaffer; Magnini, Vincent P. (Language materials, printed)

Subjects