嶺東科技大學 |

[NT 42591] Language: 簡体中文

[NT 5635] Back

A hotel manager's handbook : 189 techniques for achieving exceptional guest satisfaction

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47348] Title Information:	189 techniques for achieving exceptional guest satisfaction
[NT 47261] Author:	MagniniVincent P.,
[NT 47353] Alternative Intellectual Responsibility:	SimonCarol J., 1956-
[NT 47351] Place of Publication:	Oakville, Ontario
[NT 47263] Published:	Apple Academic Press;
[NT 47352] Year of Publication:	c2016
[NT 47264] Description:	viii, 247 p.ill. : 23 cm.;
[NT 47266] Subject:	Hotel management - Handbooks, manuals, etc -
[NT 50961] ISBN:	978-1-77188-348-1pbk.

A hotel manager's handbook : 189 techniques for achieving exceptional guest satisfaction
Magnini, Vincent P.

A hotel manager's handbook : 189 techniques for achieving exceptional guest satisfaction / Vincent P. Magnini and Carol J. Simon - Oakville, Ontario : Apple Academic Press, c2016. - viii, 247 p. ; ill. ; 23 cm..
Includes bibliographical references..
ISBN 978-1-77188-348-1
Hotel management -- Handbooks, manuals, etc

Simon, Carol J.

A hotel manager's handbook : 189 techniques for achieving exceptional guest satisfaction
LDR:00579cam0 2200169 450 001 319924
005 20160301152807.0
010 1 $a 978-1-77188-348-1 $b pbk. $d NT$1670
100 $a 20161230d2016 m y0engy01 b
101 0 $a eng
102 $a us
105 $a y a 000yy
200 1 $a A hotel manager's handbook $e 189 techniques for achieving exceptional guest satisfaction $f Vincent P. Magnini and Carol J. Simon
210 $a Oakville, Ontario $d c2016 $c Apple Academic Press
215 1 $a viii, 247 p. $d 23 cm. $c ill.
320 $a Includes bibliographical references.
606 # $a Hotel management $x Handbooks, manuals, etc $2 lc $3 385466
676 $a 647.94068
700 1 $a Magnini $b Vincent P. $3 385449
701 0 $a Simon $b Carol J. $f 1956- $3 385465
801 0 $a tw $b 嶺東科技大學圖書館