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Customer relationship management : concepts and technologies

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47348] Title Information:	concepts and technologies
[NT 47261] Author:	ButtleFrancis,
[NT 47353] Alternative Intellectual Responsibility:	MaklanStan,
[NT 47351] Place of Publication:	London
[NT 47263] Published:	Routledge;
[NT 47352] Year of Publication:	2019
[NT 50960] Edition:	4th ed.
[NT 47264] Description:	xxiii, 444 p.col. ill. : 25 cm.;
[NT 47266] Subject:	Customer relations - Management -
[NT 50961] ISBN:	978-1-138-49825-9pbk.

Customer relationship management : concepts and technologies
Buttle, Francis

Customer relationship management : concepts and technologies / Francis Buttle, Stan Maklan - 4th ed.. - London : Routledge, 2019 . - xxiii, 444 p. ; col. ill. ; 25 cm..
Includes bibliographical references and index. .
ISBN 978-1-138-49825-9
Customer relations -- Management

Maklan, Stan

Customer relationship management : concepts and technologies
LDR:00571cam a2200181 4500 001 337892
005 20200324152834.0
010 1 $a 978-1-138-49825-9 $b pbk. $d NT$1966
100 $a 20201111d m y0chib
101 0 $a eng
102 $a gb
105 $a a a 001yy
200 1 $a Customer relationship management $e concepts and technologies $f Francis Buttle, Stan Maklan
205 $a 4th ed.
210 $a London $d 2019 $c Routledge
215 1 $a xxiii, 444 p. $c col. ill. $d 25 cm.
320 $a Includes bibliographical references and index.
606 # $a Customer relations $x Management $2 lc $3 385395
676 $a 658.812
700 1 $a Buttle $b Francis $3 127540
701 1 $a Maklan $b Stan $3 370768
801 0 $a tw $b 嶺東科技大學圖書館

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