Service industries.

Design for services [NT 59711] by: Meroni, Anna; Sangiorgi, Daniela ([NT 1579] Language materials, printed)

Six steps to creating profit : a guide for small and mid-sized service-based businesses [NT 59711] by: Sigmon, Patricia ([NT 1579] Language materials, printed)

Customer loyalty : a guide for time travelers [NT 59711] by: Etherington, Lyn; Robinson, Sionade ([NT 1579] Language materials, printed)

From products to services : Insight and experience from companies which have embraced the service economy [NT 59711] by: Young, Laurie ([NT 1579] Language materials, printed)

Total global strategy II : updated for the internet and service era [NT 59711] by: Yip, George S. ([NT 1579] Language materials, printed)

An introduction to service design [NT 59711] by: Penin, Lara ([NT 1579] Language materials, printed)

A handbook of international trade in services [NT 59711] by: Zanini, Gianni; Mattoo, Aaditya; Stern, Robert M. ([NT 1579] Language materials, printed)

Service science, management, and engineering : theory and applications [NT 59711] by: Xiong, Gang (1969-) ([NT 8598] Electronic resources)

Managing service firms : the power of managerial marketing [NT 59711] by: Skalen, Per. ([NT 8598] Electronic resources)

Emotions and service in the digital age [NT 59711] by: Zerbe, Wilfred J.; Ashkanasy, Neal M.; Hartel, Charmine E. ([NT 1579] Language materials, printed)