Hospitality industry - Management

Hospitality security : managing security in today's hotel, lodging, entertainment, and tourism environment by: Clifton, Darrell (Electronic resources)

Strategic management for tourism, hospitality and events by: Evans, Nigel (1955-) (Language materials, printed)

Tourist customer service satisfaction : an encounter approach by: Noe, Francis P. (1939-); Uysal, Muzaffer; Magnini, Vincent P. (Language materials, printed)