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英文 (3)

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Reidenbach, R. Eric

概要

作品:	3 作品在 3 項出版品 1 種語言

書目資訊

Listening to the voice of the market : how to increase market share and satisfy current customers by: Reidenbach, R. Eric (書目-語言資料,印刷品)

Customer service renaissance : lessons from the banking wars by: Grubbs, M. Ray; Reidenbach, R. Eric (書目-語言資料,印刷品)

Winning banks : managing service quality for customer satisfaction by: Reidenbach, R. Eric; Grubbs, M. Ray (書目-語言資料,印刷品)

主題

Bank management. Banks and banking - Customer services. 332.170685 332.1068 Consumer satisfaction. Marketing research. 658.83

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