Zeithaml, Valarie A.
概要
作品: | 3 作品在 3 項出版品 1 種語言 |
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書目資訊
Services marketing : integrating customer focus across the firm
by:
Bitner, Mary Jo; Gremler, Dwayne D.; Zeithaml, Valarie A.
(書目-語言資料,印刷品)
Services marketing : integrating customer focus across the firm
by:
Zeithaml, Valarie A.; Bitner, Mary Jo
(書目-語言資料,印刷品)