嶺東科技大學 |

語系: 繁體中文

說明(常見問題)

登入

回首頁

切換: 標籤 | MARC模式 | ISBD

Customer loyalty : how to earn it, how to keep it

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	how to earn it, how to keep it
作者:	GriffinJill,
出版地:	San Francisco
出版者:	Jossey-Bass;
出版年:	c2002
面頁冊數:	xvi, 252p.ill. : 24cm.;
集叢名:	The Jossey-Bass business & management series
標題:	Customer loyalty. -
標題:	Customer services. -
標題:	Customer relations. -
附註:	New and revised edition
ISBN:	0-7879-6388-7pbk.

Customer loyalty : how to earn it, how to keep it
Griffin, Jill

Customer loyalty : how to earn it, how to keep it / Jill Griffin - San Francisco : Jossey-Bass, c2002. - xvi, 252p. ; ill. ; 24cm.. - (The Jossey-Bass business & management series).
New and revised editionIncludes bibliographical references(p.223-231) and index..
ISBN 0-7879-6388-7
Customer loyalty.Customer services.Customer relations.

Customer loyalty : how to earn it, how to keep it
LDR:00566nam 2200169 450 001 135605
009 00121187
010 1 $a 0-7879-6388-7 $b pbk. $d NT＄557.0
100 $a 20100306 2002 0chiy09 e
101 0 $a eng
200 0 $a Customer loyalty $e how to earn it, how to keep it $f Jill Griffin
210 $a San Francisco $d c2002 $c Jossey-Bass
215 1 $a xvi, 252p. $c ill. $d 24cm.
225 $a The Jossey-Bass business & management series
300 $a New and revised edition
300 $a Includes bibliographical references(p.223-231) and index.
606 1 $a Customer loyalty. $3 99052
606 1 $a Customer services. $3 2181
606 1 $a Customer relations. $3 2154
676 $a 658.812
700 1 $a Griffin $b Jill $3 117755
801 0 $b 嶺東科技大學圖書館

筆 0 讀者評論

館藏

1 筆 • 頁數 1 •
1

典藏地名稱

館藏流通類別

180045

總館A區6F

一般流通

一般圖書

658.812 G851-2

一般使用(Normal)

在架

0

1 筆 • 頁數 1 •
1

評論

新增評論分享你的心得

Export

取書館別

變更密碼

登入