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Building a customer service culture : the seven ServiceElements of customer success

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47348] Title Information:	the seven ServiceElements of customer success
[NT 47261] Author:	MartinezMario,
[NT 47353] Alternative Intellectual Responsibility:	HobbiBob,
[NT 47351] Place of Publication:	Charlotte, N.C.
[NT 47263] Published:	Information Age Pub.;
[NT 47352] Year of Publication:	c2008
[NT 47264] Description:	xiii, 105 p.ill. : 24 cm.;
[NT 47266] Subject:	Customer services - Management. -
[NT 47266] Subject:	Customer services. -
[NT 47265] Notes:	Includes bibliographical references.
[NT 50961] ISBN:	9781593119355pbk.

Building a customer service culture : the seven ServiceElements of customer success
Martinez, Mario

Building a customer service culture : the seven ServiceElements of customer success / Mario Martinez, Bob Hobbi - Charlotte, N.C. : Information Age Pub., c2008. - xiii, 105 p. ; ill. ; 24 cm..
Includes bibliographical references..
ISBN 9781593119355
Customer services - Management.Customer services.

Hobbi, Bob

Building a customer service culture : the seven ServiceElements of customer success
LDR:00472cam 2200133 i 4500 001 207368
010 1 $a 9781593119355 $b pbk. $d NT$1514
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101 0 $a eng
200 0 $a Building a customer service culture $e the seven ServiceElements of customer success $f Mario Martinez, Bob Hobbi
210 $a Charlotte, N.C. $d c2008 $c Information Age Pub.
215 1 $a xiii, 105 p. $c ill. $d 24 cm.
300 $a Includes bibliographical references.
606 # 1 $a Customer services - Management. $3 98968
606 # 1 $a Customer services. $3 2181
676 $a 658.812
700 1 $a Martinez $b Mario $3 207955
701 1 $a Hobbi $b Bob $3 207956
801 0 $b 嶺東科技大學圖書館