嶺東科技大學 |

登入

回首頁

Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization

紀錄類型:	書目-電子資源 : 單行本
副題名:	customer centricity, analytics, and information utilization
作者:	LoshinDavid, 1963-
其他作者:	ReiferAbie.,
出版地:	Amsterdam
出版者:	Elsevier;
出版年:	2013.
面頁冊數:	vii, 86 p.ill. : 23 cm.;
標題:	Customer relations. -
標題:	Customer services. -
電子資源:	http://www.sciencedirect.com/science/book/9780124105430
ISBN:	9780124105430electronic bk.
ISBN:	9780124105430

Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization
Loshin, David

Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization / David Loshin, Abie Reifer. - Amsterdam : Elsevier, 2013.. - vii, 86 p. ; ill. ; 23 cm..
ISBN 9780124105430ISBN 9780124105430
Customer relations.Customer services.

Reifer, Abie.

Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization
LDR:00863clm a2200277 450 001 303464
005 20140702195555.0
009 a(OCoLC)ocn828670768
009 14000581
010 1 $a 9780124105430 $b electronic bk.
010 1 $a 9780124105430
020 $b 2012361355
042 $a lccopycat
100 $a 20150126d2013 u y0engy50 b
101 0 $a eng
102 $a nl
105 $a a z 000yy
135 $a v
200 1 $a Using information to develop a culture of customer centricity $e customer centricity, analytics, and information utilization $f David Loshin, Abie Reifer.
204 1 $a electronic resource
210 $a Amsterdam $d 2013. $c Elsevier
215 1 $a vii, 86 p. $c ill. $d 23 cm.
606 $a Customer relations. $3 2154
606 $a Customer services. $3 2181
676 $a 658.812 $v 23
680 $a HF5415.5 $b .L67 2013
700 1 $a Loshin $b David $f 1963- $3 297299
702 1 $a Reifer $b Abie. $3 361476
801 0 $ atw $c 20141127
801 1 $ atw $c 20141127
856 7 $2 http $u http://www.sciencedirect.com/science/book/9780124105430

筆 0 讀者評論

評論

Export

取書館別