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Titles
Customer services
Overview
| Works: | 4 works in 3 publications in 1 languages | |
|---|---|---|
Titles
Flip the funnel : how to use existing customers to gain new ones
by:
Jaffe, Joseph (1970-)
(Electronic resources)
The dominant influence of marketing in the 21st Century : the marketing leviathan
by:
Kitchen, Philip J.
(Electronic resources)
Designing for service : key issues and new directions
by:
Prendiville, Alison; Sangiorgi, Daniela
(Language materials, printed)