Customer relations - Management.

The CRM handbook : a business guide to customer relationship management [NT 59711] by: Dyche, Jill ([NT 1579] Language materials, printed)

Harvard business review on customer relationship management [NT 59711] by: ([NT 1579] Language materials, printed)

Winning with customers : a playbook for B2B [NT 59711] by: Pigues, D. Keith; Alderman, Jerry D. ([NT 1579] Language materials, printed)

101 marketing strategies for accounting, law, consulting, and professional services firms [NT 59711] by: Waugh, Troy ([NT 1579] Language materials, printed)

The lovemarks effect : winning in the consumer revolution [NT 59711] by: Roberts, Kevin ([NT 1579] Language materials, printed)

Social media 101 : tactics and tips to develop your business online [NT 59711] by: Brogan, Chris ([NT 1579] Language materials, printed)

The ultimate CRM handbook : Strategies and concepts for building enduring customer loyalty and profitability [NT 59711] by: Freeland, John G. ([NT 1579] Language materials, printed)

The relationship revolution : closing the customer promise gap [NT 59711] by: Hochman, Larry ([NT 1579] Language materials, printed)

Customer relationship management : a strategic imperative in the world of e-business [NT 59711] by: Brown, Stanley A. ([NT 1579] Language materials, printed)

Customer relationship management : concepts and technologies [NT 59711] by: Buttle, Francis ([NT 1579] Language materials, printed)